Terms & Conditions

Company Name: Div Mangal Murtis

Effective Date: 01 JUNE 2026

Welcome to Div Mangal Murtis. By accessing our website, placing an order, communicating with us, or purchasing any product, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By accessing our website or placing an order with Div Mangal Murtis, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Nature of Business

Div Mangal Murtis is a curator and reseller of handcrafted Ganpati Murtis sourced from independent artisans and manufacturers. We do not manufacture the idols ourselves.

Product specifications, dimensions, colours, immersion duration, materials, and other details are provided based on information received from our respective artisans and manufacturers.

3. Product Information

Every Ganpati Murti is handcrafted.

Therefore slight variations in:

are natural characteristics of handmade products and shall not be considered manufacturing defects.

Product images are for representation purposes only. Colours may vary depending on photography, lighting and screen settings.

4. Pricing

All prices displayed are subject to change without prior notice.

The applicable price shall be the price confirmed by Div Mangal Murtis at the time of booking.

Delivery charges, taxes and additional services may be charged separately wherever applicable.

5. Order Confirmation

Orders are considered confirmed only after:

6. Right to Accept or Reject Orders

Div Mangal Murtis reserves the sole and absolute discretion to:

The Company shall not be obligated to disclose detailed reasons for such decisions except where required under applicable law.

7. Availability

All products are subject to stock availability.

If a product becomes unavailable after booking, Div Mangal Murtis reserves the right to offer:

8. Delivery Policy

Estimated delivery dates are indicative only.

Delivery delays may occur due to:

Div Mangal Murtis shall not be liable for losses resulting from such delays.

9. Third-Party Transport & Courier Disclaimer

For deliveries made through:

the responsibility for handling the shipment rests with the respective carrier after dispatch.

Div Mangal Murtis shall not be responsible for:

occurring after the order has been handed over to the transport provider.

No refund, replacement or compensation shall be provided for damages caused solely during third-party transportation, except where required by applicable law.

10. Customer Responsibility

Customers are responsible for providing:

Any delay, failed delivery or additional delivery charges due to incorrect information shall be solely borne by the customer.

11. Inspection Upon Delivery

Customers must inspect the package immediately upon receiving it.

Any visible damage must be reported within 24 hours along with:

Claims received after this period may not be entertained.

12. Manufacturer Information Disclaimer

Div Mangal Murtis relies upon product information provided by artisans and manufacturers.

Information including:

is shared based on information received from them.

Div Mangal Murtis shall not be responsible for any inaccuracies originating from the manufacturer or artisan except where required under applicable law.

13. Handcrafted Product Disclaimer

Every idol is individually handcrafted.

Minor differences between:

are expected and shall not constitute defects.

14. No Warranty

Unless specifically stated in writing, all products are sold on an "As Available" and "As Is" basis.

No additional warranties or guarantees are provided beyond those required under applicable law.

15. Cancellation & Refund

Div Mangal Murtis follows a strict No Cancellation, No Refund, and No Replacement Policy. Once an order is confirmed and payment is received, it is considered final. Customers are advised to review this policy carefully before placing an order.

16. Intellectual Property

All intellectual property including but not limited to:

remain the exclusive property of Div Mangal Murtis.

Any reproduction, copying, downloading, resale or commercial use without written permission is strictly prohibited.

17. Website Usage

Users shall not:

Violation may result in legal action.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Div Mangal Murtis shall not be liable for:

In any circumstance, the Company's maximum liability shall not exceed the purchase value of the specific product giving rise to the claim.

19. Force Majeure

The Company shall not be liable for failure or delay caused by events beyond reasonable control including but not limited to:

20. Privacy

Customer information is collected solely for:

We do not sell or rent customer information to third parties for marketing purposes.

21. Right to Modify

Div Mangal Murtis reserves the right to:

at any time without prior notice.

The latest version published on the website shall prevail.

22. Governing Law

These Terms shall be governed by the laws of India.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts located in Bangalore, Karnataka, subject to applicable law.

23. Contact Us

Div Mangal Murtis

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